10,000+ Real Insurance Claims Analyzed
PHILADELPHIA, Sept. 17, 2025 /PRNewswire/ — NetDiligence®, a leading provider of cyber risk readiness and response solutions, has released its 2025 Cyber Claims Study, a data-driven analysis of 10,402 cyber insurance claims from incidents occurring between 2020 and 2024.
Now in its fifteenth year, the study remains a foundational resource for cyber insurers, brokers, legal counsel, and risk managers seeking real-world insights into the financial and operational impact of cyber events.
“The 2025 report reflects the repercussions of cyber threats are continuing to evolve,” said Mark Greisiger, President of NetDiligence. “By aggregating and analyzing thousands of actual cyber claims, we’re helping the industry move beyond guesswork and respond to cyber risk with greater clarity.”
To download the full study, visit:
https://netdiligence.com/cyber-claims-study-2025-report/
Key Highlights:
- 10,402 total claims analyzed
- 4,108 new claims collected in 2025, including 1,691 from 2024 events
- 9,171 claims met the financial analysis threshold of ≥$1,000 in total incident cost
- Ransomware and Business Email Compromise (BEC) remain the top causes of loss
- Recovery and business interruption costs continue to rise, especially for SMEs
This year’s dataset was built with contributions from leading cyber insurers. Organizations analyzed range in size from under $12,000 to over $230 billion in annual revenue. Demographic and financial analyses span sectors, revenue bands, causes of loss, and types of data impacted.
“We deeply value the ongoing support of our carrier partners,” said Greisiger, “Their trust and collaboration are what make this level of transparency and education possible.”
SMEs vs. Large Enterprises
As in prior years, small to medium enterprises (SMEs) accounted for the vast majority of claims. However, large companies—while just 2% of the dataset—represented over half of all incident costs due to scale and business complexity.
Across all claim sizes, costs related to legal services, crisis response, recovery, and business interruption remained significant. In some cases, business interruption losses alone exceeded $1M.
The 2025 study also tracks increasing activity related to third-party incidents, an area that continues to grow in complexity and claims volume.
What’s New in 2025
The 2025 dataset includes significant updates and new additions:
- Expanded 2024 incident data collected and validated in early 2025
- Over 1,100 newly identified claims from prior years (2022–2023)
- Consistent $1,000 cost threshold used across multiple years for comparative clarity
These updates make the 2025 study the most comprehensive dataset to date.
For cyber insurers interested in participating in next year’s study, please email NetDiligence as soon as possible at [email protected] to learn more about becoming a data contributor.
Access Through eRiskHub®
Participating carriers and eRiskHub® clients can access the full study and sector-specific companion reports through their portals. Additional tools, resources, and insights based on the study’s data are also available within eRiskHub.
About NetDiligence®
NetDiligence is an award-winning provider of cyber risk management software and services, trusted by the cyber insurance industry for over 20 years. Its solutions include the eRiskHub® portal, Breach Plan Connect®, and the Cyber Risk Summit conference series. The NetDiligence® Cyber Claims Study is the industry’s premier benchmarking resource for real-world cyber incidents.
Media Contact:
Steve Kopanski
Director of Marketing
4848837523
[email protected]
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SOURCE NetDiligence
