Corvias’ Randolph Pointe earns Platinum A-List status with 90% approval from residents
FORT BRAGG, N.C.–(BUSINESS WIRE)–Unaccompanied and single soldiers at Fort Bragg are reporting some of the highest satisfaction levels in Army housing, reflecting the quality and modern design of today’s apartment and single-unit options. Corvias, a trusted infrastructure and resiliency partner to the military and higher education, earned the Platinum A-List Award for its Randolph Pointe Apartments, achieving five-year highs in service quality, maintenance responsiveness, and overall living experience. The results underscore how modernized housing models can directly support quality of life and mission readiness.
Exceptional Performance and Resident Satisfaction
In the latest tenant satisfaction survey by CEL & Associates, Randolph Pointe earned an overall “outstanding” rating across nine key performance areas. The community posted high marks in overall satisfaction (92.5%), property satisfaction (89.8%), and service satisfaction (94.2%), underscoring continued gains in resident experience and operational excellence.
Top-rated areas include readiness to solve problems, property appearance and condition, quality of management and maintenance services, relationship rating, and renewal intention.
“These results demonstrate the Corvias’ unwavering commitment to delivering an exceptional living experience for single and unaccompanied service members,” said Kolby Stobbe, Corvias SVP for Property Operations. “We pride ourselves in providing modern, well-maintained homes, responsive management, and a strong sense of community that supports resilience and performance.”
What Sets Randolph Pointe Apart and How It Differs from Privatized Barracks
Randolph Pointe is part of the modern evolution of housing for unaccompanied service members, especially those in higher pay grades who are no longer eligible for traditional barracks. While privatized barracks and privatized apartments are both alternatives to government-run living quarters, there are key differences:
- Lifestyle & Amenities: Randolph Pointe offers full apartment-style units with private bathrooms, spacious closets and in-unit washers and dryers.
- Community & Proximity: Apartment communities provide another privatized housing option that reflects the varied lifestyles of today’s service members. Securely located on-post and surrounded by built-in support networks, these communities enhance both quality of life and mission readiness.
- Financial Simplicity & Predictability: Unlike traditional barracks, privatized apartments operate under a lease model where service members use their Basic Allowance for Housing (BAH) to cover rent. This all-inclusive rent structure covering utilities, internet, and maintenance offers residents predictable costs and modern amenities.
- Operational Focus on Customer Service: At Randolph Pointe, as well as Corvias-managed privatized apartments at Fort Meade, there is a strong emphasis on proactive maintenance, 24/7 maintenance response, and resident engagement, factors that are directly measured in resident satisfaction surveys.
“Our work at Randolph Pointe has always centered on the idea that housing is more than just a building – it’s a home,” said Heather Fuller, Corvias Property Management Regional Vice President overseeing Fort Bragg. “Engaging community events, including annual holiday meals and community socials, combined with prompt response times, contribute to a 90%+ occupancy rate at Randolph Pointe.”
Corvias continues to partner with the Army to deliver mission-supportive housing solutions that enhance readiness, stability, and well-being. For more on Corvias’ military housing solutions, visit: https://www.corvias.com/military-partners.
About Corvias
Corvias partners with the Department of Defense and higher education institutions to solve infrastructure and energy resiliency challenges and to create long-term, sustainable value through our unique Solutions Through Partnerships® approach. Corvias partnerships enhance the well-being in our communities, including at the largest renewable energy project in Kansas and at resiliency projects nationwide. Our more than 72,000 residents consistently highly rank the courtesy and professionalism of our maintenance and leasing personnel.
Contacts
