Press Release

Fiserv Reports Fourth Quarter and Full Year 2023 Results

GAAP revenue growth of 6% in the quarter and 8% for the full year;

GAAP EPS increased 18% in the quarter and 27% for the full year;

Operating cash flow increased 12% to $5.16 billion for the full year;

Organic revenue growth of 12% both in the quarter and for the full year;

Adjusted EPS increased 15% in the quarter and 16% for the full year;

Free cash flow increased 14% to $4.02 billion for the full year;

Company expects 2024 organic revenue growth of 15% to 17%

and adjusted EPS of $8.55 to $8.70, or growth of 14% to 16%

BROOKFIELD, Wis.–(BUSINESS WIRE)–Fiserv, Inc. (NYSE: FI), a leading global provider of payments and financial services technology solutions, today reported financial results for the fourth quarter and full year 2023.


Fourth Quarter and Full Year 2023 GAAP Results

GAAP revenue for the company increased 6% to $4.92 billion in the fourth quarter of 2023 compared to the prior year period, with 14% growth in the Acceptance segment, 3% growth in the Payments segment and 3% decline in the Fintech segment. GAAP revenue for the company increased 8% to $19.09 billion for the full year 2023 compared to the prior year, with 12% growth in the Acceptance segment and 7% growth in the Payments segment, while revenue was flat in the Fintech segment.

GAAP earnings per share was $1.45 in the fourth quarter and $4.98 for the full year 2023, an increase of 18% and 27%, respectively, compared to the prior year periods. GAAP operating margin was 29.4% and 26.3% in the fourth quarter and full year 2023, respectively, compared to 25.5% and 21.1% in the fourth quarter and full year 2022, respectively. The full year 2023 includes a $172 million pre-tax gain related to the sale of the companyโ€™s financial reconciliation business. Net cash provided by operating activities increased 12% to $5.16 billion for the full year 2023 compared to $4.62 billion in the prior year.

โ€œFiserv closed out 2023 with accelerated organic revenue growth of 12%, representing our third consecutive year of double-digit growth, as our momentum continued,โ€ said Frank Bisignano, Chairman, President and Chief Executive Officer of Fiserv. โ€œWe are proud to have delivered on our commitments, with results that exceeded expectations across key measures of our financial performance โ€“ organic revenue growth, adjusted earnings per share, adjusted operating margin and free cash flow.โ€

Fourth Quarter and Full Year 2023 Non-GAAP Results and Additional Information

  • Adjusted revenue increased 6% to $4.64 billion in the fourth quarter and 8% to $18.04 billion for the full year 2023 compared to the prior year periods.
  • Organic revenue growth was 12% in the fourth quarter of 2023, led by 24% growth in the Acceptance segment and 4% growth in the Payments segment, partially offset by 1% decline in the Fintech segment.
  • Organic revenue growth was 12% for the full year 2023, led by 19% growth in the Acceptance segment, 8% growth in the Payments segment and 2% growth in the Fintech segment.
  • Adjusted earnings per share increased 15% to $2.19 in the fourth quarter and 16% to $7.52 for the full year 2023 compared to the prior year periods.
  • Adjusted operating margin increased 150 basis points to 40.7% in the fourth quarter and 220 basis points to 37.3% for the full year 2023 compared to the prior year periods.
  • Free cash flow increased 14% to $4.02 billion for the full year 2023 compared to $3.52 billion in the prior year.
  • The company repurchased 8.6 million shares of common stock for $1.0 billion in the fourth quarter and 40.0 million shares of common stock for $4.7 billion in the full year 2023, reducing its diluted weighted average outstanding shares by 5% for the full year.
  • The company launched the Fiserv Small Business Indexโ„ข, a first-of-its-kind indicator for assessing monthly performance of small businesses in the United States at national, state and industry levels, which was most recently published on February 2, 2024.
  • In January 2024, Fiserv was named one of Fortuneยฎ Worldโ€™s Most Admired Companiesโ„ข, a recognition received by the company for 9 of the past 10 years.

Outlook for 2024

Fiserv expects organic revenue growth of 15% to 17% and adjusted earnings per share of $8.55 to $8.70, representing growth of 14% to 16%, for 2024.

โ€œWe are confident in our ability to continue driving strong results and plan to extend our double-digit adjusted earnings per share growth to a 39th consecutive year,โ€ said Bisignano. โ€œBuilding a track record of sustained, high-level performance takes Fiservโ€™s unique combination of assets โ€“ our industry leading client base, distribution, technology and people. It also requires the financial strength to continue investing, as we do in our market-leading operating systems and hundreds of value-added solutions for small businesses, enterprises and financial institutions.โ€

Earnings Conference Call

The company will discuss its fourth quarter and full year 2023 results in a live webcast at 7 a.m. CT on Tuesday, February 6, 2024. The webcast, along with supplemental financial information, can be accessed on the investor relations section of the Fiserv website at investors.fiserv.com. A replay will be available approximately one hour after the conclusion of the live webcast.

About Fiserv

Fiserv, Inc. (NYSE: FI), a Fortune 500โ„ข company, aspires to move money and information in a way that moves the world. As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence in areas including account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and the Cloverยฎ cloud-based point-of-sale and business management platform. Fiserv is a member of the S&P 500ยฎ Index and has been recognized as one of Fortuneยฎ Worldโ€™s Most Admired Companiesโ„ข for 9 of the last 10 years. Visit fiserv.com and follow on social media for more information and the latest company news.

Use of Non-GAAP Financial Measures

In this news release, the company supplements its reporting of information determined in accordance with generally accepted accounting principles (โ€œGAAPโ€), such as revenue, operating income, operating margin, net income attributable to Fiserv, diluted earnings per share and net cash provided by operating activities, with โ€œadjusted revenue,โ€ โ€œadjusted revenue growth,โ€ โ€œorganic revenue,โ€ โ€œorganic revenue growth,โ€ โ€œadjusted operating income,โ€ โ€œadjusted operating margin,โ€ โ€œadjusted net income,โ€ โ€œadjusted earnings per share,โ€ โ€œadjusted earnings per share growth,โ€ and โ€œfree cash flow.โ€ Management believes that adjustments for certain non-cash or other items and the exclusion of certain pass-through revenue and expenses should enhance shareholders’ ability to evaluate the companyโ€™s performance, as such measures provide additional insights into the factors and trends affecting its business. Therefore, the company excludes these items from its GAAP financial measures to calculate these unaudited non-GAAP measures. The corresponding reconciliations of these unaudited non-GAAP financial measures to the most comparable GAAP measures are included in this news release, except for forward-looking measures where a reconciliation to the corresponding GAAP measures is not available due to the variability, complexity and limited visibility of the non-cash and other items described below that are excluded from the non-GAAP outlook measures. See page 15 for additional information regarding the companyโ€™s forward-looking non-GAAP financial measures.

Examples of non-cash or other items may include, but are not limited to, non-cash intangible asset amortization expense associated with acquisitions; non-cash impairment charges; severance costs; net charges associated with debt financing activities; merger and integration costs; gains or losses from the sale of businesses, certain assets or investments; certain discrete tax benefits and expenses; and non-cash deferred revenue adjustments relating to the 2019 acquisition of First Data Corporation. The company excludes these items to more clearly focus on the factors management believes are pertinent to the companyโ€™s operations, and management uses this information to make operating decisions, including the allocation of resources to the companyโ€™s various businesses.

The company adjusts its non-GAAP results to exclude amortization of acquisition-related intangible assets as such amounts are inconsistent in amount and frequency and are significantly impacted by the timing and/or size of acquisitions. Management believes that the adjustment of acquisition-related intangible asset amortization supplements GAAP information with a measure that can be used to assess the comparability of operating performance. Although the company excludes amortization from acquisition-related intangible assets from its non-GAAP expenses, management believes that it is important for investors to understand that such intangible assets were recorded as part of purchase accounting and contribute to revenue generation.

Management believes organic revenue growth is useful because it presents adjusted revenue growth excluding the impact of foreign currency fluctuations, acquisitions, dispositions and the companyโ€™s Output Solutions postage reimbursements and including deferred revenue purchase accounting adjustments. Management believes free cash flow is useful to measure the funds generated in a given period that are available for debt service requirements and strategic capital decisions. Management believes this supplemental information enhances shareholdersโ€™ ability to evaluate and understand the companyโ€™s core business performance.

These unaudited non-GAAP measures may not be comparable to similarly titled measures reported by other companies and should be considered in addition to, and not as a substitute for, revenue, operating income, operating margin, net income attributable to Fiserv, diluted earnings per share and net cash provided by operating activities or any other amount determined in accordance with GAAP.

Forward-Looking Statements

This news release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding anticipated organic revenue growth, adjusted earnings per share, adjusted earnings per share growth and other statements regarding our future financial performance. Statements can generally be identified as forward-looking because they include words such as โ€œbelieves,โ€ โ€œanticipates,โ€ โ€œexpects,โ€ โ€œcould,โ€ โ€œshould,โ€ โ€œconfident,โ€ โ€œlikely,โ€ โ€œplan,โ€ or words of similar meaning. Statements that describe the companyโ€™s future plans, outlook, objectives or goals are also forward-looking statements.

Forward-looking statements are subject to assumptions, risks and uncertainties that may cause actual results to differ materially from those contemplated by such forward-looking statements. The factors that could cause the companyโ€™s actual results to differ materially include, among others, the following: the companyโ€™s ability to compete effectively against new and existing competitors and to continue to introduce competitive new products and services on a timely, cost-effective basis; changes in customer demand for the companyโ€™s products and services; the ability of the companyโ€™s technology to keep pace with a rapidly evolving marketplace; the success of the companyโ€™s merchant alliances, some of which are not controlled by the company; the impact of a security breach or operational failure on the companyโ€™s business, including disruptions caused by other participants in the global financial system; losses due to chargebacks, refunds or returns as a result of fraud or the failure of the companyโ€™s vendors and merchants to satisfy their obligations; changes in local, regional, national and international economic or political conditions, including those resulting from heightened inflation, rising interest rates, a recession, bank failures, or intensified international hostilities, and the impact they may have on the company and its employees, clients, vendors, supply chain, operations and sales; the effect of proposed and enacted legislative and regulatory actions affecting the company or the financial services industry as a whole; the companyโ€™s ability to comply with government regulations and applicable card association and network rules; the protection and validity of intellectual property rights; the outcome of pending and future litigation and governmental proceedings; the companyโ€™s ability to successfully identify, complete and integrate acquisitions, and to realize the anticipated benefits associated with the same; the impact of the companyโ€™s strategic initiatives; the companyโ€™s ability to attract and retain key personnel; volatility and disruptions in financial markets that may impact the companyโ€™s ability to access preferred sources of financing and the terms on which the company is able to obtain financing or increase its costs of borrowing; adverse impacts from currency exchange rates or currency controls; changes in corporate tax and interest rates; and other factors included in โ€œRisk Factorsโ€ in the companyโ€™s Annual Report on Form 10-K for the year ended December 31, 2022, and in other documents that the company files with the Securities and Exchange Commission, which are available at http://www.sec.gov. You should consider these factors carefully in evaluating forward-looking statements and are cautioned not to place undue reliance on such statements. The company assumes no obligation to update any forward-looking statements, which speak only as of the date of this news release.

Fiserv, Inc.

Condensed Consolidated Statements of Income

(In millions, except per share amounts, unaudited)

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Three Months Ended

December 31,

ย 

Year Ended

December 31,

ย 

2023

ย 

2022

ย 

2023

ย 

2022

Revenue

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Processing and services

$

4,025

ย 

ย 

$

3,722

ย 

ย 

$

15,630

ย 

ย 

$

14,460

ย 

Product

ย 

892

ย 

ย 

ย 

909

ย 

ย 

ย 

3,463

ย 

ย 

ย 

3,277

ย 

Total revenue

ย 

4,917

ย 

ย 

ย 

4,631

ย 

ย 

ย 

19,093

ย 

ย 

ย 

17,737

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Expenses

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Cost of processing and services

ย 

1,265

ย 

ย 

ย 

1,390

ย 

ย 

ย 

5,332

ย 

ย 

ย 

5,771

ย 

Cost of product

ย 

577

ย 

ย 

ย 

590

ย 

ย 

ย 

2,338

ย 

ย 

ย 

2,221

ย 

Selling, general and administrative

ย 

1,624

ย 

ย 

ย 

1,499

ย 

ย 

ย 

6,576

ย 

ย 

ย 

6,059

ย 

Net (gain) loss on sale of businesses and other assets

ย 

5

ย 

ย 

ย 

(27

)

ย 

ย 

(167

)

ย 

ย 

(54

)

Total expenses

ย 

3,471

ย 

ย 

ย 

3,452

ย 

ย 

ย 

14,079

ย 

ย 

ย 

13,997

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Operating income

ย 

1,446

ย 

ย 

ย 

1,179

ย 

ย 

ย 

5,014

ย 

ย 

ย 

3,740

ย 

Interest expense, net

ย 

(284

)

ย 

ย 

(199

)

ย 

ย 

(976

)

ย 

ย 

(733

)

Other expense, net

ย 

(59

)

ย 

ย 

(11

)

ย 

ย 

(140

)

ย 

ย 

(94

)

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Income before income taxes and (loss) income from investments in unconsolidated affiliates

ย 

1,103

ย 

ย 

ย 

969

ย 

ย 

ย 

3,898

ย 

ย 

ย 

2,913

ย 

Income tax provision

ย 

(210

)

ย 

ย 

(169

)

ย 

ย 

(754

)

ย 

ย 

(551

)

(Loss) income from investments in unconsolidated affiliates

ย 

(4

)

ย 

ย 

(2

)

ย 

ย 

(15

)

ย 

ย 

220

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Net income

ย 

889

ย 

ย 

ย 

798

ย 

ย 

ย 

3,129

ย 

ย 

ย 

2,582

ย 

Less: net income attributable to noncontrolling interests

ย 

19

ย 

ย 

ย 

16

ย 

ย 

ย 

61

ย 

ย 

ย 

52

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Net income attributable to Fiserv

$

870

ย 

ย 

$

782

ย 

ย 

$

3,068

ย 

ย 

$

2,530

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

GAAP earnings per share attributable to Fiserv โ€“ diluted

$

1.45

ย 

ย 

$

1.23

ย 

ย 

$

4.98

ย 

ย 

$

3.91

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Diluted shares used in computing earnings per share attributable to Fiserv

ย 

602.7

ย 

ย 

ย 

638.6

ย 

ย 

ย 

615.9

ย 

ย 

ย 

647.9

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Earnings per share is calculated using actual, unrounded amounts.

Fiserv, Inc.

Reconciliation of GAAP to

Adjusted Net Income and Adjusted Earnings Per Share

(In millions, except per share amounts, unaudited)

ย 

ย 

ย 

ย 

ย 

Three Months Ended

December 31,

ย 

Year Ended

December 31,

ย 

2023

ย 

2022

ย 

2023

ย 

2022

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

GAAP net income attributable to Fiserv

$

870

ย 

ย 

$

782

ย 

ย 

$

3,068

ย 

ย 

$

2,530

ย 

Adjustments:

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Merger and integration costs 1

ย 

38

ย 

ย 

ย 

58

ย 

ย 

ย 

158

ย 

ย 

ย 

173

ย 

Severance costs

ย 

22

ย 

ย 

ย 

75

ย 

ย 

ย 

74

ย 

ย 

ย 

209

ย 

Amortization of acquisition-related intangible assets 2

ย 

378

ย 

ย 

ย 

426

ย 

ย 

ย 

1,623

ย 

ย 

ย 

1,814

ย 

Non wholly-owned entity activities 3

ย 

31

ย 

ย 

ย 

28

ย 

ย 

ย 

133

ย 

ย 

ย 

9

ย 

Net (gain) loss on sale of businesses and other assets 4

ย 

5

ย 

ย 

ย 

(27

)

ย 

ย 

(167

)

ย 

ย 

(54

)

Canadian tax law change 5

ย 

โ€”

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

27

ย 

ย 

ย 

โ€”

ย 

Tax impact of adjustments 6

ย 

(94

)

ย 

ย 

(123

)

ย 

ย 

(355

)

ย 

ย 

(476

)

Argentine Peso devaluation 7

ย 

71

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

71

ย 

ย 

ย 

โ€”

ย 

Adjusted net income

$

1,321

ย 

ย 

$

1,219

ย 

ย 

$

4,632

ย 

ย 

$

4,205

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

GAAP earnings per share attributable to Fiserv – diluted

$

1.45

ย 

ย 

$

1.23

ย 

ย 

$

4.98

ย 

ย 

$

3.91

ย 

Adjustments โ€“ net of income taxes:

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Merger and integration costs 1

ย 

0.05

ย 

ย 

ย 

0.07

ย 

ย 

ย 

0.21

ย 

ย 

ย 

0.21

ย 

Severance costs

ย 

0.03

ย 

ย 

ย 

0.09

ย 

ย 

ย 

0.10

ย 

ย 

ย 

0.25

ย 

Amortization of acquisition-related intangible assets 2

ย 

0.50

ย 

ย 

ย 

0.53

ย 

ย 

ย 

2.11

ย 

ย 

ย 

2.21

ย 

Non wholly-owned entity activities 3

ย 

0.04

ย 

ย 

ย 

0.03

ย 

ย 

ย 

0.17

ย 

ย 

ย 

(0.02

)

Net (gain) loss on sale of businesses and other assets 4

ย 

0.01

ย 

ย 

ย 

(0.03

)

ย 

ย 

(0.19

)

ย 

ย 

(0.06

)

Canadian tax law change 5

ย 

โ€”

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

0.04

ย 

ย 

ย 

โ€”

ย 

Argentine Peso devaluation 7

ย 

0.12

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

0.12

ย 

ย 

ย 

โ€”

ย 

Adjusted earnings per share

$

2.19

ย 

ย 

$

1.91

ย 

ย 

$

7.52

ย 

ย 

$

6.49

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

GAAP earnings per share attributable to Fiserv growth

ย 

18

%

ย 

ย 

ย 

ย 

27

%

ย 

ย 

Adjusted earnings per share growth

ย 

15

%

ย 

ย 

ย 

ย 

16

%

ย 

ย 

See pages 3-4 for disclosures related to the use of non-GAAP financial measures.

Earnings per share is calculated using actual, unrounded amounts.

ย 

1

Represents acquisition and related integration costs incurred in connection with various acquisitions. Merger and integration costs associated with integration activities primarily include $35 million and $75 million of share-based compensation and $70 million and $38 million of third-party professional service fees for the full year 2023 and 2022, respectively.

2

Represents amortization of intangible assets acquired through various acquisitions, including customer relationships, software/technology and trade names. This adjustment does not exclude the amortization of other intangible assets such as contract costs (sales commissions and deferred conversion costs), capitalized and purchased software, financing costs and debt discounts. See additional information on page 14 for an analysis of the companyโ€™s amortization expense.

3

Represents the companyโ€™s share of amortization of acquisition-related intangible assets at its unconsolidated affiliates, as well as the minority interest share of amortization of acquisition-related intangible assets at its subsidiaries in which the company holds a controlling financial interest. This adjustment for the full year 2022 also includes pre-tax gains totaling $201 million related to certain equity investment transactions and other net expense of $43 million associated with joint venture debt guarantees.

4

Represents a net gain primarily associated with the sale of the companyโ€™s financial reconciliation business during 2023. This adjustment also includes an aggregate net gain on the sale of Fiserv Costa Rica, S.A. and the companyโ€™s Systems Integration Services operations during the fourth quarter of 2022, and on the sale of the companyโ€™s Korea operations and certain merchant contracts in conjunction with the mutual termination of one of the companyโ€™s merchant alliance joint ventures during 2022.

5

Represents the impact of a multi-year retroactive Canadian tax law change, enacted in June 2023, related to the Goods and Services Tax / Harmonized Sales Tax (GST/HST) treatment of payment card services.

6

The tax impact of adjustments is calculated using a tax rate of 20% and 21% for the full year 2023 and 2022, respectively, which approximates the company’s annual effective tax rates, exclusive of actual tax impacts of $48 million associated with the net gain on sale of businesses during 2023 and $16 million associated with the net gain on sale of businesses, other assets and certain equity investment transactions during 2022.

7

On December 12, 2023, the Argentina government announced economic reforms, including a significant devaluation of the Argentine Peso. This adjustment represents the corresponding one-day foreign currency exchange loss from the remeasurement of the companyโ€™s Argentina subsidiaryโ€™s monetary assets and liabilities in Argentinaโ€™s highly inflationary economy.

Fiserv, Inc.

Financial Results by Segment

(In millions, unaudited)

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Three Months Ended

December 31,

ย 

Year Ended

December 31,

ย 

2023

ย 

2022

ย 

2023

ย 

2022

Total Company

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Revenue

$

4,917

ย 

ย 

$

4,631

ย 

ย 

$

19,093

ย 

ย 

$

17,737

ย 

Adjustments:

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Output Solutions postage reimbursements

ย 

(280

)

ย 

ย 

(277

)

ย 

ย 

(1,071

)

ย 

ย 

(989

)

Deferred revenue purchase accounting adjustments

ย 

3

ย 

ย 

ย 

6

ย 

ย 

ย 

19

ย 

ย 

ย 

25

ย 

Adjusted revenue

$

4,640

ย 

ย 

$

4,360

ย 

ย 

$

18,041

ย 

ย 

$

16,773

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Operating income

$

1,446

ย 

ย 

$

1,179

ย 

ย 

$

5,014

ย 

ย 

$

3,740

ย 

Adjustments:

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Merger and integration costs 1

ย 

38

ย 

ย 

ย 

58

ย 

ย 

ย 

158

ย 

ย 

ย 

173

ย 

Severance costs

ย 

22

ย 

ย 

ย 

75

ย 

ย 

ย 

74

ย 

ย 

ย 

209

ย 

Amortization of acquisition-related intangible assets

ย 

378

ย 

ย 

ย 

426

ย 

ย 

ย 

1,623

ย 

ย 

ย 

1,814

ย 

Net (gain) loss on sale of businesses and other assets

ย 

5

ย 

ย 

ย 

(27

)

ย 

ย 

(167

)

ย 

ย 

(54

)

Canadian tax law change

ย 

โ€”

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

27

ย 

ย 

ย 

โ€”

ย 

Adjusted operating income

$

1,889

ย 

ย 

$

1,711

ย 

ย 

$

6,729

ย 

ย 

$

5,882

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Operating margin

ย 

29.4

%

ย 

ย 

25.5

%

ย 

ย 

26.3

%

ย 

ย 

21.1

%

Adjusted operating margin

ย 

40.7

%

ย 

ย 

39.2

%

ย 

ย 

37.3

%

ย 

ย 

35.1

%

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Merchant Acceptance (โ€œAcceptanceโ€) 2

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Revenue

$

2,114

ย 

ย 

$

1,860

ย 

ย 

$

8,132

ย 

ย 

$

7,292

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Operating income

$

819

ย 

ย 

$

648

ย 

ย 

$

2,856

ย 

ย 

$

2,321

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Operating margin

ย 

38.8

%

ย 

ย 

34.8

%

ย 

ย 

35.1

%

ย 

ย 

31.8

%

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Financial Technology (โ€œFintechโ€) 2

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Revenue

$

800

ย 

ย 

$

823

ย 

ย 

$

3,171

ย 

ย 

$

3,170

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Operating income

$

303

ย 

ย 

$

340

ย 

ย 

$

1,159

ย 

ย 

$

1,157

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Operating margin

ย 

37.9

%

ย 

ย 

41.3

%

ย 

ย 

36.6

%

ย 

ย 

36.5

%

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Payments and Network (โ€œPaymentsโ€)

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Revenue

$

1,718

ย 

ย 

$

1,665

ย 

ย 

$

6,696

ย 

ย 

$

6,262

ย 

Adjustments:

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Deferred revenue purchase accounting adjustments

ย 

3

ย 

ย 

ย 

6

ย 

ย 

ย 

19

ย 

ย 

ย 

25

ย 

Adjusted revenue

$

1,721

ย 

ย 

$

1,671

ย 

ย 

$

6,715

ย 

ย 

$

6,287

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Operating income

$

874

ย 

ย 

$

805

ย 

ย 

$

3,189

ย 

ย 

$

2,823

ย 

Adjustments:

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Deferred revenue purchase accounting adjustments

ย 

3

ย 

ย 

ย 

6

ย 

ย 

ย 

19

ย 

ย 

ย 

25

ย 

Adjusted operating income

$

877

ย 

ย 

$

811

ย 

ย 

$

3,208

ย 

ย 

$

2,848

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Operating margin

ย 

50.9

%

ย 

ย 

48.3

%

ย 

ย 

47.6

%

ย 

ย 

45.1

%

Adjusted operating margin

ย 

51.0

%

ย 

ย 

48.5

%

ย 

ย 

47.8

%

ย 

ย 

45.3

%

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Fiserv, Inc.

Financial Results by Segment (cont.)

(In millions, unaudited)

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Three Months Ended

December 31,

ย 

Year Ended

December 31,

ย 

2023

ย 

2022

ย 

2023

ย 

2022

Corporate and Other

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Revenue

$

285

ย 

ย 

$

283

ย 

ย 

$

1,094

ย 

ย 

$

1,013

ย 

Adjustments:

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Output Solutions postage reimbursements

ย 

(280

)

ย 

ย 

(277

)

ย 

ย 

(1,071

)

ย 

ย 

(989

)

Adjusted revenue

$

5

ย 

ย 

$

6

ย 

ย 

$

23

ย 

ย 

$

24

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Operating loss

$

(550

)

ย 

$

(614

)

ย 

$

(2,190

)

ย 

$

(2,561

)

Adjustments:

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Merger and integration costs

ย 

35

ย 

ย 

ย 

52

ย 

ย 

ย 

139

ย 

ย 

ย 

148

ย 

Severance costs

ย 

22

ย 

ย 

ย 

75

ย 

ย 

ย 

74

ย 

ย 

ย 

209

ย 

Amortization of acquisition-related intangible assets

ย 

378

ย 

ย 

ย 

426

ย 

ย 

ย 

1,623

ย 

ย 

ย 

1,814

ย 

Net (gain) loss on sale of businesses and other assets

ย 

5

ย 

ย 

ย 

(27

)

ย 

ย 

(167

)

ย 

ย 

(54

)

Canadian tax law change

ย 

โ€”

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

27

ย 

ย 

ย 

โ€”

ย 

Adjusted operating loss

$

(110

)

ย 

$

(88

)

ย 

$

(494

)

ย 

$

(444

)

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

See pages 3-4 for disclosures related to the use of non-GAAP financial measures.

Operating margin percentages are calculated using actual, unrounded amounts.

1

Includes the deferred revenue purchase accounting adjustments in the Payments segment related to the 2019 acquisition of First Data Corporation. Adjustments for this residual activity have concluded as of December 31, 2023.

2

For all periods presented in the Acceptance and Fintech segments, there were no adjustments to GAAP measures presented and thus the adjusted measures are equal to the GAAP measures presented.

Contacts

Media Relations:
Britt Zarling

Corporate Communications

Fiserv, Inc.

414-526-3107

[email protected]

Investor Relations:
Julie Chariell

Investor Relations

Fiserv, Inc.

212-515-0278

[email protected]

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