As private equity reshapes IT hardware maintenance, Dataknox continues to deliver SLA-based support for enterprises worldwide
NEWARK, Calif., Oct. 1, 2025 /PRNewswire/ — Dataknox Solutions, a full-spectrum IT infrastructure partner and managed service provider (MSP), now supports more than 100,000 servers in the field with 24/7 same-day and next-day service-level agreements (SLA), parts management, dedicated technicians, forward stocking locations (FSLs) and ticket management, becoming a trusted partner globally for third-party maintenance (TPM).
According to Market Research Intellect, the TPM market was worth $5.2 billion in 2024 and is projected to reach $9.1 billion by 2033, with a compound annual growth rate (CAGR) of 7.8% between 2026 and 2033. They noted a key driver for the market’s expansion “… is the persistent pressure on IT budgets, compelling organizations to seek alternatives to often expensive OEM maintenance contracts. This drive for cost optimization, coupled with the desire to extend the useful life of existing hardware, fuels the adoption of TPM services.” Typical OEM support agreements last five years.
At the same time, accelerating industry consolidation, like the pending merger of Service Express and Park Place Technologies, and private equity dominance—80-90% of IT/data center M&A is private equity driven—are putting enterprises at greater risk with rising costs, missed SLAs, downtime and shrinking choice.
“As an independent provider in a private-equity-driven landscape, Dataknox delivers benefits for customers, including price, flexibility and ease of doing business, by not being beholden to investor mandates and demands,” said Ankush Dham, CEO of Dataknox. “As the industry continues to consolidate at a time of increasing demand, Dataknox serves as a trusted partner to enterprises rethinking vendor strategies for third-party maintenance and the full enterprise IT lifecycle.”
Dataknox provides Global SLA coverage in 30+ countries, supported by over 250 field technicians, with full-lifecycle infrastructure support and a customer-first responsiveness that includes a “fix it first” mentality for keeping expensive hardware running at peak performance longer. Base Camp, Dataknox’s asset management portal, provides clients the transparency they need to manage their support tickets, assets and maintenance contracts in a single source with dashboards and detailed data for easy monitoring and reporting.
Dataknox’s growth
stems from its customer-first approach and is accelerating as industry consolidation drives enterprises to seek reliable second-source support. By serving as a trusted, independent partner, Dataknox helps businesses ensure redundancy, customization, continuity and value.
Contact Dataknox
today to see how we can meet your TPM and full lifecycle IT needs.
About Dataknox Solutions Inc.
Dataknox, a full-spectrum IT infrastructure partner and MSP, empowers enterprises and AI-driven organizations to manage complex asset lifecycles. From sourcing technology and providing SLA-based hardware support to secure IT asset disposition, Dataknox delivers scalable, solutions through a single, sustainability-focused platform. Trusted by global IT, data center and AI teams, Dataknox simplifies infrastructure management while extending the useful life of IT investments and maximizing value recovery and environmental responsibility. Learn more at http://www.dataknox.io.
View original content to download multimedia:https://www.prnewswire.com/news-releases/dataknox-crosses-100-000-servers-under-on-site-support-coverage-amid-industry-consolidation-302571709.html
SOURCE Dataknox Solutions Inc.
