SAN ANTONIO, Texas–(BUSINESS WIRE)–Carenet Health has been recognized as a Major Contender in Everest Group’s 2025 PEAK Matrix® Assessment for Clinical and Care Management (CCM) Operations Platforms for Payers. This prestigious recognition reinforces Carenet’s position as a leading healthcare technology partner, empowering payers to achieve measurable improvements in engagement, efficiency, and meaningful business and health outcomes.
The PEAK Matrix® Assessment represents the industry’s most trusted, objective evaluation of leading CCM operations providers globally. The comprehensive analysis evaluates organizations across critical dimensions, including market impact, vision, capability, and innovation – serving as an essential resource for payers seeking strategic partners to modernize care management operations and advance enterprise transformation initiatives.
“Once again, we are proud to be recognized by Everest Group for our Care Management solutions and capabilities,” said John Erwin, Founder and CEO of Carenet Health. “Our AI-enabled Intelligent Engagement platform empowers the Top 100 payers to improve both business and health outcomes through advanced predictive modeling, intelligent automation, and proven clinical expertise.”
The CCM operations market is rapidly transforming as payers face mounting pressures from the rising cost of medical care and the continued complexity for patients as they navigate the healthcare system. The healthcare system is also challenged by clinical workforce constraints as well as the increased financial risk for providers operating under value-based care contracts. As value-based care adoption accelerates, buyers are increasingly demanding solutions that embed predictive risk modeling, generative AI, and intelligent automation into proven workflows to enhance patient outcomes and optimize clinician productivity.
Carenet’s recognition as a Major Contender reflects the company’s significant investments in innovative technology and clinical care management assets. The company’s AI-powered platform combines advanced analytics, predictive modeling, and deep clinical expertise to help payers proactively identify at-risk populations, optimize care coordination, and deliver personalized interventions that drive superior health outcomes. This proven capability extends to reducing medical costs for Emergency Room care by helping patients access the proper site of care during their most vulnerable moments, leveraging advanced technology paired with deep clinical expertise.
Building on its previous recognition from the Everest Group as a Major Contender for Patient and Member Engagement Platforms in 2024, this latest achievement demonstrates Carenet’s continued leadership in healthcare technology innovation and its commitment to co-creating value with premier healthcare organizations.
The 2025 PEAK Matrix® assessment analyzed 20 leading CCM operations providers, evaluating their strengths, limitations, and differentiating capabilities across patient administration, care management, and outcome optimization. Carenet’s position reflects its proven ability to deliver enterprise-level solutions that balance efficiency with high-quality care coordination while ensuring compliance and cost-effectiveness.
About Carenet Health
Carenet Health is a tech-enabled healthcare services company dedicated to co-creating value with payers, providers, and health technology partners. For over 20 years, Carenet has combined advanced technology, data insights, clinical expertise, and global talent to improve engagement, efficiency, and meaningful business and health outcomes. To learn more, visit carenethealth.com.
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