The human connection: Perfecting the balance between AI and human for a better customer experience
With artificial intelligence becoming increasingly more common across mainstream consumer-facing activity, people are now familiar with machines playing a significant... Read more.
How AI and IoT can help business leaders in the march to a more sustainable world
It is now widely understood that we are living through a period of climate change. Rising global temperatures, rising sea levels and increasingly erratic weather... Read more.
GENERATION TECH-TONIC: WE NEED YOU
We are on the cusp of a digital revolution and you are going to determine its successes – who benefits, how and where. There is much to be gained, but not without... Read more.
Artificial Intelligence – Creating the Environment for Adoption
Part I: The blockers AI or Artificial Intelligence promises to unlock growth and raise productivity. While some companies started to adopt Artificial Intelligence... Read more.
Bridging the data decision gap
Today, organisations are better able than ever to collect valuable data, but they are still struggling to leverage it to make better strategic and operational decisions.... Read more.
HyperAutomation
Hyper Automation is about automating the business processes end to end. It can be done by using AI, RPA, and Machine Learning in enterprises. These technologies... Read more.
Three Benefits of Speech Analytics for Business
What is Speech Analytics, and Why is it Beneficial for Businesses? Speech analytics captures and analyzes audio of a person’s speech. For example, it measures... Read more.
The dangers of AI model drift: lessons to be learned from the case of Zillow Offers
How much faith should companies place in AI making business decisions? And how often should organisations ask this question of any particular model? The recent experience... Read more.
The biggest moments in AI in 2021
Battling a deadly virus, launching a vaccine in record time, unsticking the supply chain glut and getting addicted to Tiktok dance moves are just some of the examples... Read more.
Enhancing the user experience by combining AI and human
Experience is big business. Delivering an exemplary one has been the driving force for digital transformation, as organizations of all sizes have sought to provide... Read more.