Dynatrace announces enhanced AI-powered observability for all AWS services

Software intelligence provider Dynatrace today announced in a company press release the extension of its software intelligence platform to support all services from Amazon Web Services (AWS). This will enable the software intelligence provider to publish metrics to Amazon CloudWatch, a fully managed AWS service that provides monitoring and observability of AWS resources and applications on AWS and on-premises environments.

The software intelligence provider explained that by combining Amazon CloudWatch metrics with the data already captured by its Dynatrace® platform will provide its customers with richer context and more precise answers for their dynamic AWS and hybrid-cloud environments. The goal behind the extension to its software intelligence platform is to help its customers drive faster cloud adoption and accelerate its digital transformation.

Steve Tack, SVP Product Management at Dynatrace commented on how its customers are accelerating their digital transformation journeys and what this AWS integration will enable the company to provide by saying: “Our customers are accelerating their digital transformation, and many are adopting AWS to help them on that journey. We built our Software Intelligence Platform purposefully for dynamic environments such as AWS, with AI-assistance and continuous automation at the core. We’ve always delivered distributed tracing and code-level insights for applications and microservices running on AWS. This enhanced AWS integration allows us to provide rapid support as Amazon introduces new services for observability into any layer or service in their cloud stack. We are proud of our relationship with AWS and the enhanced value we continue to deliver to joint customers.”

Digital transformation initiatives have become increasingly popular since the outbreak of COVID-19 with companies quickly switching to remote working and consumers moving over to an increasingly digital economy.

Companies have been investing heavily in digital transformation as a result with an example being Tech Data announcing they plan to invest $750m over the next five years in digital transformation initiatives.

Investors are also aware of the opportunities that potentially lie ahead for businesses supplying digital transformation capabilities and are taking positions as a result with an example being challenger bank Varo raising $241m and HR automation platform Kenjo raising €1.7m.

The software intelligence provider claims that with these enhancements it will be able to automatically identify and collect metrics from the 95 AWS services currently supported by Amazon CloudWatch. This will supposedly enrich Dynatrace’s AI-powered answers with the latest services at hand to use from AWS, including Amazon MSK, Amazon Route 53, Amazon Sagemaker, Amazon Neptune, and Amazon MQ.

Bob Wilkinson, GM Monitoring and Observability Services at AWS commented on why having the right capabilities to achieve complete visibility is critical when dealing with cloud-native development and what it enables customers to do by saying: “As organizations increasingly invest in cloud-native development using AWS, as well as microservices and Kubernetes architectures, complete visibility into these dynamic environments is critical. Organizations need the right capabilities to achieve that level of visibility, and Dynatrace can be a key part of the solution along with Amazon CloudWatch. I am excited the Dynatrace Software Intelligence Platform now supports any AWS service that publishes metrics to CloudWatch. This enables even greater automation and observability for customers as they migrate architectures to AWS.”

The software intelligence provider is not the only company enhancing its services to offer greater value to its customers with companies announcing partnerships to improve its value offering. TransferWise and Mastercard announced a partnership enabling international money transfers with ease thanks to digital transformation. Alteryx and UiPath have coupled up with a strategic partnership to accelerate digital transformation initiatives with hyper-automation. Fiserv was chosen by Bank of Baroda‘s credit arm to enable digital transformation within its business.

Metrics from the above AWS services and the services that publish metrics to CloudWatch are automatically combined with the distributed tracing, log, user experience, and other observability data already processed by the Dynatrace platform.

As a result of this, the software intelligence provider explains that Dynatrace-AWS customers not only get all CloudWatch metrics streamed to dashboards automatically, they also gain automatic, self-adjusting baselining, immediate anomaly detection, and precise root-cause determination prioritised by business impact across their entire AWS and hybrid/multi-cloud environment.

This combination of CloudWatch metrics, additional observability data, automation, and AI-powered assistance will have the goal to save digital teams time and give them the resources to focus on tasks that drive better business outcomes.

Dynatrace wrote in the company press release that its ability to ingest metrics from the 95 AWS CloudWatch services will be available to use within the next 60 days.